Responsible Gaming

Gamble responsibly

Responsible gambling means keeping gambling within limits that suit your circumstances. Before opening a game or placing a bet, decide how much time and money you are comfortable spending. Treat that amount as an entertainment expense, rather than as an investment or a source of income. Once your limit has been reached, stop playing, even if you feel you are close to winning or recovering a loss.

There is no guaranteed strategy for winning, and past results do not predict future outcomes. Games are based on chance or other rules described in the relevant game information. A win cannot be forced by increasing your stake, and a loss cannot be reliably recovered by continuing to play. Do not borrow money, use essential household funds or sell possessions to gamble.

• Only gamble with money that is available after essential expenses have been paid.
• Set a spending limit and a time limit before you start.
• Keep gambling separate from rent, bills, savings, credit repayments and other financial commitments.
• Do not chase losses by increasing stakes or extending a session.
• Avoid gambling when you are upset, stressed, tired or affected by alcohol or other drugs.
• Take regular breaks and make time for work, family, friends and other interests.
• Never assume that a game is due to produce a win because previous results have been losses.
• Keep your account information secure and do not allow another person to gamble using your account.

Spin It Casino is intended for adults who meet the applicable legal requirements. People under the legal gambling age must not use the service. Do not ask a child or another person to gamble on your behalf, and do not share access to your account. If you believe another person may be using your account, stop play and contact the available customer support channel through the website.

Tools to help you stay in control

Planning your gambling before you begin can make it easier to stay in control. Spin It Casino may provide account features or controls that allow you to manage your play. The options available to you, and any conditions that apply, will be shown in your account or in the relevant help information. Read the instructions carefully before activating a control.

Deposit and spending limits

Where available, use deposit or spending limits to restrict the amount you can add or spend over a selected period. Choose an amount that reflects your real budget, not an amount based on what you hope to win. A limit is most useful when it is set before play begins. Do not treat a limit as permission to spend the full amount every period.

Time limits and breaks

Set a reminder for how long you intend to play and leave the service when that time ends. Taking a short break can help you reassess your decisions. If you find it difficult to stop, consider using a longer break or a temporary restriction on your account. Avoid moving immediately to another gambling service simply because you have stopped using one account.

Temporary breaks and self-exclusion

A temporary break can prevent you from accessing or using your account for a chosen period, where that option is available. Self-exclusion is a stronger step for people who want to stop gambling for a longer period or do not feel able to control their gambling. Read the terms of the selected restriction, including when it begins, how long it lasts and whether it can be changed.

If you ask for self-exclusion or another restriction, do not create a new account or use another person’s account to continue gambling. A restriction may apply only to the service or account described in the relevant information. You may also wish to ask other gambling providers about their own exclusion options and consider broader support.

Recognising when gambling may be a problem

Gambling can become harmful gradually. It is not necessary to lose a particular amount of money, or to gamble every day, for support to be useful. The important question is whether gambling is affecting your finances, relationships, work, health, mood or ability to meet everyday responsibilities.

• Spending more time or money gambling than you intended.
• Repeatedly trying to win back money that has been lost.
• Feeling restless, irritable or preoccupied when you are not gambling.
• Hiding gambling activity, losses or account transactions from people close to you.
• Borrowing money, using credit or missing bills because of gambling.
• Gambling to cope with stress, loneliness, anxiety, low mood or other problems.
• Neglecting work, study, family, health or other important activities.
• Trying to stop or cut down but finding that you cannot do so.
• Feeling regret, guilt or distress after gambling, then returning to play.
• Selling possessions or taking financial risks to fund further gambling.

If any of these signs sound familiar, consider stopping play and speaking with someone you trust. You do not need to wait for a crisis before seeking help. An independent gambling support service, financial counsellor, mental health professional or medical practitioner can help you understand your options. Independent support can provide confidential guidance without requiring you to continue using Spin It Casino.

It can also help to keep a clear record of deposits, withdrawals, bets and the time spent gambling. Reviewing your activity may provide a more accurate picture than relying on memory. If the figures or amount of time concern you, treat that as a reason to pause and seek advice rather than as a reason to gamble more.

Getting help and protecting your account

If gambling is becoming difficult to manage, use the responsible gambling controls available through your account and contact Spin It Casino through the support method displayed on the website. Tell the support team clearly what you need, such as a temporary break, self-exclusion or help locating account controls. You should not feel pressured to continue gambling while asking for assistance.

You can also seek independent help from an appropriate Australian gambling support service. These services may offer counselling, information, financial guidance and support for affected family members or friends. Search for a recognised service in your state or territory, or speak with a qualified health professional. If you or another person is in immediate danger, contact the relevant emergency service in your location.

Protecting young people and other household members

Keep your login details private and use security settings on your devices to reduce the risk of unauthorised access. Do not save payment details where another person can use them without permission. Parents, guardians and other household members may wish to use device-level controls or payment protections to help prevent access by children. These measures support responsible gambling but do not replace supervision and honest conversations about the risks.

Financial and personal information

Gambling decisions should be made independently and without pressure from other people. Never provide access to your account in exchange for money or a promise of winnings. Be cautious of anyone who asks for your password, payment details or verification information. If you believe your account, identity or funds may have been misused, stop using the account and report the concern through the website’s available support channel.

Support from people you trust

Speaking openly with a partner, family member, friend or another trusted person can make it easier to take action. You may ask them to help you set boundaries, review your spending, use account controls or avoid gambling triggers. If gambling has affected someone close to you, they can also seek support for themselves. Family members and friends should not take responsibility for managing another adult’s account or finances without appropriate advice.

Our responsible gambling approach

Spin It Casino provides responsible gambling information so players can make informed choices. We expect players to use the service lawfully, honestly and within their personal limits. Account access may be subject to age, identity, location and other checks required by applicable rules. We may take steps to protect players, the service and the integrity of gambling activities where concerns arise.

Responsible gambling controls are not a substitute for professional advice, and no tool can remove every risk. A limit may help manage spending, while a break or self-exclusion may be more suitable when you want to stop. If you are unsure which option is right for you, stop gambling and seek independent guidance before continuing.

Please review the account settings, help information and applicable terms for the controls available to you. Features, processes and eligibility requirements may vary. This page is general information and does not assess your personal circumstances. You are responsible for deciding whether gambling is appropriate for you and for seeking assistance when needed.

Before you play

1. Decide whether gambling is affordable after your essential costs and commitments have been covered.
2. Choose a maximum amount of money and time for the session.
3. Make sure you understand the relevant game rules, risks and account controls.
4. Do not play when you are affected by alcohol, drugs, strong emotions or pressure from others.
5. Stop when your planned limit or session time has been reached.
6. Review your gambling regularly and take action promptly if it no longer feels enjoyable or manageable.

Gambling should remain one optional leisure activity among many. If it begins to take priority over your financial security, relationships, health or daily responsibilities, stop and seek help. Taking action early can make it easier to regain control and protect your wellbeing.